It seems that some .net updates or something screwed up the compatibility , coworker found the main issue with the setup of the Kiwi Syslog Service Manager and updates our support ticket with this information. Now we are a week into this ticket and we didn't get a response anymore.
It seems that the DLL has changed with some dependencies. This causes issue with the manager.
To solve the issue with the manager, I can confirm that copying the DLL to the program folder itself solves the messages and errors for about 98% (as in everything works, but sometimes there is a new error that pops-up because of error handling (according to .NET explanation)).
2017-06-01 11:56:59 *** INTERNAL PROGRAM ERROR - Please contact http://www.kiwisyslog.com/support/ ***
2017-06-01 11:56:59 Service Version =9.6.1.6 | Error Number: 13 | Description: Type mismatch | Module Name: Syslogd.frm | Procedure Name: ParseMessageQueue | Line Number: 420 | Date and time: 1-6-2017 11:56:59
2017-06-01 11:59:28 *** INTERNAL PROGRAM ERROR - Please contact http://www.kiwisyslog.com/support/ ***
2017-06-01 11:59:28 Service Version =9.6.1.6 | Error Number: 13 | Description: Type mismatch | Module Name: Syslogd.frm | Procedure Name: ParseMessageQueue | Line Number: 420 | Date and time: 1-6-2017 11:59:28
2017-06-01 12:05:25 *** INTERNAL PROGRAM ERROR - Please contact http://www.kiwisyslog.com/support/ ***
2017-06-01 12:05:25 Manager Version = 9.6.1.6 | Error Number: 440 | Description: Automation error | Module Name: Syslogd.frm | Procedure Name: UpdateGridDisplay | Line Number: 30 | Date and time: 1-6-2017 12:05:25
In regards to the Syslog service itself kicking the bucket, we’ve found out that the cause of the service hanging itself is UDP and TCP syslog on one and the same port (514), will kill the service. If we try the same with an installation we’ve not yet updated to this newest release, it doesn’t crash, but with the newest release it crashes.
For now it seems like we’ve reached an all new record of the service and manager running for 10 minutes without crashing