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Need Help Troubleshooting - Not Receiving/Displaying Messages

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Server 2008 R2 Std

Kiwi Syslog Server 9.4.1

 

I have an older version of Kiwi installed on an old server that is being retired.  I've installed it on the new server, but I cannot get it to display anything.  I exported settings from the other server and imported on this one, then went to Inputs-UDP and set the correct IP to bind it to.

 

  • I've gone through ALL the steps at SolarWinds Knowledge Base :: Kiwi Syslog Daemon is not receiving messages and Kiwi Syslog Server but had no luck getting it to work.
  • I know for a fact that messages are being received -- when I run WireShark with the filter, "udp port 514", I see PLENTY of traffic from my firewall.  Both my firewall and VPN device are sending syslog messages to the old server and the new one.  The old server is still working just fine.
  • Windows Firewall on the new server is completely disabled.
  • I loaded the default rules and settings but still had no luck.
  • I disabled all DNS resolution - no luck.
  • There is no Errorlog.txt in C:\Program Files (x86)\Syslogd.
  • Test messages from within Kiwi work just fine.
  • I finally uninstalled Kiwi, rebooted the server, then reinstalled, and have the same problem.

 

Kiwi is running as LocalService -- I wondered if that might be the problem, but that's how it's running on the old server as well.

 

I'm at a loss as to what to do now.  I tried contacting support, but since I'm using the free version I was directed here.


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