Hi Jinesh,
Thank you for your email reply.
I did find a few troubleshooting steps from the portal, I did perform the registry fix and was able to resolve the problem.
Thank you.
Regards,
Sunil PN
Shared Services - Delivery & Operations
HP Technology Services
Office: +91 8033813308
Email: sunil.pn@hp.com<mailto:sunil.pn@hp.com>