Case #727763
Hello:
i need some help
After the server kiwi syslog server was updated for new MS security fixes. The kiwi syslog s/w lost it’s license.
When I tried to reinstall the license , we get another error telling us that “ we do not have enough privileges to active a license”
we are running a full system user that has full privileges
we then uninstall the kiwi syslog sw.
reboot the win 2008 R2 server
we than try to install “ Kiwi_Syslog_Server_9.3.4.setup” with web server click on
we get another error “the error code is 2869”
we then uninstall the kiwi syslog sw.
reboot the win 2008 R2 server
we than try to install “ Kiwi_Syslog_Server_9.3.4.setup” without web server clicks
we get another error telling us that “ we do not have enough privileges to active a license”
THE FOLLOWING INTERNAL PROGRAM ERROR HAS OCCURRED:
even though the version is 9.3.4 this error shows 9.3.3
Standard Version 9.3.4
Error Number: -2146233088
Description: Automation error
Module Name: License.cls
Procedure Name: Class_Initialize
Line Number: 50
Date and time: 04/12/2014 9:26:21 PM
i tried run v 9.4.1 it starts and then it ends