Hello, I ran the Kiwi Syslog trial previously with no problems at all on a virtual server running Windows Server 2008 R2 64 bit. When I came to upgrade it to a registered version, the install failed at the end, at the part where the Kiwi Syslog server gets started.
The error is: Kiwi Syslog Server Service Installation failed. The Kiwi Syslog Server Service could not be installed using account. Please run the installer again and try another user account (eg. LocalSystem or a member of the local Administrators group).
Sometimes the error is: Kiwi Syslog Server Service failed to start. Please try installing the service again using a member of the Administrators group.
I ran the setup application as administrator, using a domain user account which is in a security group in the local administrators group. I chose LocalSystem as the account to run it as.
I also tried using the local administrator, with the same results.
If I try to start the service manually, it eventually starts, but takes about 40 or so seconds. But it doesn't stay up for long.
The Windows Event Viewer doesn't seem to log anything when the service quits.
I had no such problems with the evaluation copy. Perhaps a clean install is required? How would I go about doing this? I've uninstalled, then deleted C:\Program Files (x86)\syslogd, then deleted c:\Program Data\solarwinds and also HKLM\Software\Wow6432Node\SolarWinds. Have I missed anything?
Thank you.